Underwriting Assistant

Key Accountabilities and Responsibilities

· Partner with underwriters and Shared Services Centers (SSC) partners for end-to-end processing of new, renewal business as well as endorsements

· Participate in pre-binding activities.

• Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters when deemed necessary
• Prepare the referral documentation
• Issue quotes upon receiving instructions from the Underwriter
• Capture information/documents – Transaction file management

Participate in post-binding and servicing activities:

· Update bind subjectivities

· Update rater/systems when deemed necessary

· Policy booking and issuance:

• Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to SSC operations,
• Support preparation of Binder/slip, policy, and endorsement for the SSC to issue

· Follow-up on opened subjectivities, support cancellations letters preparation when deemed necessary

· Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable)

· Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries, …)

· Partners with the Collection department:

• Handles Finance queries
• Support their effort to recover unpaid premium

Work with underwriters:

· Set-up systems and underwriting platforms

· Provide technical direction to underwriting on workflow management tools: research & resolve processing problems in workflow management tools

· Assist w. data/portfolio management

· Assist with Data Integrity together with underwriting

· Support UW projects on an ad-hoc basis

· Compliance/Conduct support

• Support the completion and binding of raters in a timely manner
• Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions, during Audit preparation and with addressing complaints
  

· Prioritizing – able to navigate and switch between multiple systems

· Client Servicing – ability to anticipate client (internal and external) needs and act proactively

· Problem Solving – identify problems and solutions matched to the appropriate solutions

· Attention to Detail – demonstrate attention to detail to ensure accurate documentation is maintained

· Good time management skills – ability to handle multiple priorities, organise work and meet deadlines

· Excellent communication and administration skills

· Very good level of French & Dutch and working knowledge of English